★ The Attended Patient System

How we turn marketing spend into patients in your chair.

Every agency promises leads. The whole game is what happens after the lead. Here is the full system, stage by stage, including the part where we put the guarantee in writing.

01 Stage one · Get found

Visible where patients actually look. Google, and now AI.

Local search, Google ads, original content and a technically sound site remain the foundation. On top of that foundation we build the authority signals AI engines read, so when a patient asks ChatGPT or Google AI who to see for Invisalign or implants in your town, the answer features you. No tricks. Reviews, structure and substance, done daily.

What runs in stage one

  • ✓ AI search and SEO, one system
  • ✓ Daily compliant content
  • ✓ Google and Meta campaigns
  • ✓ Review growth strategy
  • ✓ Website built to convert
02 Stage two · Captured and booked

Every enquiry answered in seconds. Every booking secured with a deposit.

A large share of new patient calls go unanswered in working hours, and enquiries answered hours later mostly book elsewhere. EnGen, our AI front of house, replies in seconds, in your practice voice, qualifies intent and budget, books the consult and takes a holding deposit. Day and night, weekends included.

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Why the deposit matters

A patient with money down behaves differently. Show-up rates transform when attendance has a cost. It also filters the price shoppers before they reach your diary, which is what fixes lead quality at the root.

03 Stage three · They show up

Booked is not the goal. Attended is.

Between booking and consult we run reminder and nurture sequences tuned for dental, re-qualify every lead, and protect the slot. The patients in your diary have been spoken to, qualified twice and financially committed. That is why they attend.

What runs in stage three

  • ✓ Pre-consult education and reminders
  • ✓ Finance pre-framing for high value treatment
  • ✓ Re-qualification of every lead
  • ✓ No-show recovery sequences
04 Stage four · They say yes

The stage no other agency will own. Your team, trained to convert.

An excellent clinician does not automatically make an excellent treatment conversation. Our front of house training, built originally for implant practices, teaches your coordinators and reception team to present plans, handle the money conversation and follow up without being pushy. The skill stays in your practice forever.

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Why we train your team, not replace it

Outsourced coordinators leave with their employer. Skills do not. Practices like the Sloan group in Scotland run this training across 18 front of house staff because it compounds. Every patient conversation gets better, including the ones we never touched.

05 The guarantee, in detail

New attended patient consultations in 90 days, or we work free until you hit them.

Here is exactly how it works, because a guarantee without mechanics is just a slogan.

HOW THE NUMBER IS SET

Agreed with you before you sign, based on your treatments, your area, your diary capacity and the visibility data from your free AI check. It goes in the agreement, not in a sales script.

WHAT COUNTS

A consultation attended in your practice by a qualified patient. Not clicks, not enquiries, not bookings. Attended. We never promise clinical or treatment outcomes, and you should run from anyone who does.

WHAT WE ASK OF YOU

Run EnGen, complete the front of house training, and respond to what the system surfaces. The guarantee is a partnership, and the conditions are written down too.

Book a chat with Josie 90 day rolling agreement. No lock-in.

Start with the free AI Visibility Check.

See what AI tells patients about your practice, and exactly where the system would start.

Get your free AI Visibility Check