★ Front of House TrainingThe implant scaling system

Your clinicians are excellent. Now train the team that sells the dentistry.

Treatment plans are accepted or lost at the front desk and in the coordinator conversation, not in the chair. We train your own team to present high value treatment with confidence, handle the money conversation and follow up properly. Built for implant practices. Works for everything.

DD
josiedominatesdentalReal client visit
Josie with the client team at Crown House Dental
josiedominatesdental Director Josie paid a visit to our wonderful clients at Crown House Dental. Great to see you face to face, team!

Trusted by UK dental practices since 2012

MiSmile Tooth Club Sloan Dental Guildford Orthodontics Crown House Dental Sleaford Smiles Rugby Smiles

14 years in UK dental only  ·  GDC, ASA and CQC aware  ·  One practice per treatment, per area

01 What the training covers

The enquiry conversation

Answering the price question without losing the patient. Qualifying with warmth. Turning a phone call into a booked consult.

Presenting the plan

How coordinators present five figure treatment plans, pre-frame finance and handle hesitation without pressure.

Follow up that converts

The structured follow up most practices never do, which is where slow-deciding patients, especially implants, are actually won.

02 Proof it embeds
18
front of house staff trained across one Scottish group
3
practices in that group running it as core infrastructure
100%
of the skill stays in your practice when we leave the room

Real client results, not a promise. The number we commit to for your practice is agreed up front and written into the agreement.

The Sloan group adapted their own internal systems around this training. That is what embedded looks like.

03 Why this kills the lead quality argument

When your own team converts, there is no one left to blame.

The oldest argument in dental marketing is the practice blaming lead quality while the agency blames the front desk. We ended the argument by owning both sides. We qualify and deposit every lead before it reaches you, and we train your team for the conversation that follows. Everything is measured, so the truth is visible to both of us.

Works with EnGen

EnGen hands your team qualified, deposit-paid patients with full conversation history. The training teaches them to finish the job. Together they are the conversion half of The Attended Patient System, included in the £1,500 a month plan rather than sold separately.

See the full system

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